Developing a coaching style of leadership encourages employee commitment. 4sight’s coaches help develop ‘discretionary behaviour’ among employees.

Jargon Buster - Demystify some of the jargon

• Association for Coaching (AC) - Established in 2002, the AC is an independent non profit organisation, one of the lead professional bodies for Coaches with the goal to promote best practice, raise awareness standards and professionalism of Coaching for both professional Coaches and Organisations involved in Coaching.
• Attitude - an opinion or general feeling about something – such as a positive attitude to change
• The British Association for Counselling and Psychotherapy (BACP) - BACP is the largest and broadest body within the sector of Counselling and Psychotherapy. Through its work BACP ensures that it meets its remit of public protection whilst also developing and informing its members. It’s work with large and small organisations within the sector ranges from advising schools on how to set up a counselling service, assisting the NHS on service provision, working with voluntary agencies and supporting independent practitioners. BACP participates in the development of counselling and psychotherapy at an international level.
• Behaviour - the way in which somebody behaves, the way in which a person or group responds to a specific set of conditions
• Business coaching - coaching in a setting where the context and issues are orientated around business activity.
• Change - a continuous process that may be incremental (modifications) or transformational (dramatic)
• Coaching - a forward looking activity delivered by a trained coach often in a 1:1 relationship who encourages and supports an individual/team to identify opportunities and achieve goals.
• Chartered Management Institute (CMI) – Established over 50 years ago, the CMI is the pre-eminent professional body for management. As a chartered body with charitable status at our heart lies the mission to promote the art and science of management. By sharing the latest insights and setting standards in management development we help to shape and support the managers of tomorrow enabling them to deliver results in a dynamic world.
• Chartered Institute for Personal Development (CIPD) – Established in 1913 as the Welfare Workers' Association (WWA) with a membership of just 34 people, the organisation has become the largest body of personnel and development specialists in the world with a membership of over 125,000. Having finally achieved unity amongst the personnel and training and development traditions within a single institute, it achieved chartered status in 2000.
• Coaching Supervision - is different from coaching, because coaching is just about you as a person; supervision is about the nature of your relationship with the people you coach and your developing Practice.
• Confidence - self assurance or a belief in your ability to succeed.
• Conflict - a situation where the concerns of two people (or groups) appear to be incompatible.
• Consultant - an ‘expert’ in a particular field who will advise a person on how to conduct an activity.
• Culture - a particular set of attitudes that characterizes a group of people – in for example an organisation
• Counselling - a remedial activity delivered by a trained counsellor normally in a 1:1 relationship who will listen to a person’s anxieties or problems. In a situation where a person may be experiencing distress, counselling is often the most appropriate form of remedy.
• Decision-making - the process of making choices or reaching conclusions, especially on important political or business matters.
• Drive - momentum provided towards the successful operation or functioning of something.
• EMDR - Eye Movement Desensitization and Reprocessing (EMDR) integrates elements of many effective psychotherapies in structured protocols that are designed to maximize treatment effects. These include psychodynamic, cognitive behavioural, interpersonal, experiential, and body-centred therapies. EMDR is an information processing therapy.
• The EMDR Association This is a professional Association of EMDR clinicians and researchers seeking the highest standards for the clinical practice of EMDR in the United Kingdom and Ireland.
• European Mentoring and Coaching Council (EMCC) – exists to promote good practice and the expectation of good practice in mentoring and coaching across Europe. It is a pan-European Council that consists of representatives from several national EMCC's plus direct members in countries where a local EMCC does not yet exist.
• Executive coaching - coaching an executive in a corporate setting orientated around developing personal performance and leadership.
• Focus - concentrated effort or attention on a particular thing
• Goals - an agreed outcome/target to a specified activity.  As a minimum ‘goals’ should be SPECIFIC, MEASURABLE, ACHIEVABLE, REALISTIC, TIMED (and in addition should be Positively stated, Understood, Relevant, Environmentally sound, Challenging, Legal, Ethical, Appropriate, Recorded).
• Identity - the set of characteristics that somebody recognizes as belonging uniquely to himself or herself and constituting his or her individual personality for life
• Improve - to make something better in quality or condition, or someone become better
• The International Stress Management Association (ISMA). ISMAUK promotes sound knowledge in the prevention and reduction of human stress and is an advocate of best practice in the field of stress management. With branches in 10 countries. ISMAUK sets professional standards for the benefit of individuals and organisations using the services of its members. Promoting sound knowledge and best practice in the prevention and reduction of human stress, ISMAUK is the leading UK professional body representing a multi-disciplinary professional health and well-being membership.
• Life coach - coaching a ‘private’ individual in the context of his or her personal life.
• Maximise - to make something as great as possible, maximize the chances of success, to attach the greatest importance to something
• Mental toughness awareness - understanding of the effectiveness of decision making under extreme stress
• Mentoring - a teaching activity with an experienced person who will share tips from his or her own experience in the particular activity.
• Motivation - the biological, emotional, cognitive, or social forces that activate and direct behaviour; the ‘fuel’ that turns thoughts into action.
• Performance - the level of output/activity, resulting from the impact of ‘interferences’ that prevent full potential.   Performance is made up of skills/knowledge and also the behaviour/attitude with which an individual deploys those skills/knowledge.
• Personal competence - the ability to do something well, measured against a standard, especially ability acquired through experience or training relating to a specific person rather than anyone else
• Potential - having a latent possibility or likelihood of occurring, or of doing or becoming something, a capacity to develop, succeed, or become something
• Revitalise - to give new life or energy to somebody or something
• Self-awareness - having a balanced and honest view of your own personality, and often an ability to interact with others frankly and confidently
• Skill - the ability to do something well, usually gained through training or experience
• Skills coaching - coaching an individual/team on particular skills.
• Solution - a method of successfully dealing with a problem or difficulty
• Stress Management - the skilful handling or use of mental, emotional, or physical strain – in order to avoid symptoms such as raised blood pressure or depression.
• Targets - See Goals
• Therapy - a remedial activity delivered by a trained therapist in a 1:1 relationship who will explore what it is that stops someone doing something.  In a situation where a person may be experiencing psychological damage, therapy is often the most appropriate form of treatment.
• Time Management - the skilful handling or use of time as a resource
• Trainer - a senior or experienced person in a company or organization who gives guidance and training to a junior colleague
• Vision - the ability to anticipate possible future events and developments
• Work/Life Balance – the proper balance for an individual that facilitates fulfilment across a broad spectrum of activities, but particularly between work and ‘non work’

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